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Frequently Asked Questions
Everything you need to know about our lighting services.
How quickly can you respond to an emergency outage?
We maintain a 24/7 emergency crew. For total outages in the NYC area, we typically have a technician on-site within 2-4 hours.
Are you fully insured?
Yes. We carry full commercial liability coverage, including a $5 million umbrella policy. This protects our clients, their property, and our team on every job we perform.
Can you repair or replace damaged light poles?
Yes. We repair, straighten, or fully replace damaged light poles of all sizes. Whether it’s impact damage, corrosion, or a structural failure, our team can assess the pole and recommend the safest, most cost‑effective solution.
Do you provide free estimates?
We do not offer free on‑site estimates, but we can provide accurate pricing using photos and videos. Most lighting and pole issues can be quoted quickly once we see clear images or a short video of the problem. If an on‑site visit is required, we’ll let you know before scheduling.
Do you handle bucket truck work?
Yes. We handle all bucket truck work and have multiple truck sizes to reach different heights, plus a crane for heavy or complex jobs. This allows us to safely service parking lot lights, pole lights, wall packs, building‑mounted fixtures, and any elevated electrical repairs.